Shipping policy

Shipping Policy

• We ship all orders from Atlanta, GA within 1–2 business days.

Domestic Shipping (U.S.)

• Standard Shipping: $4.99 flat rate (3–4 business days)
• Free Shipping: Orders $25 and up (3–4 business days)

You’ll receive a tracking number via email once your order is processed.

Processing Times

• Orders are typically fulfilled within 1-2 business days. During peak times or holidays, please allow up to 2 business days.

Shipping Carrier

• We primarily use USPS First Class or Ground Advantage. Larger orders may ship via UPS.

Questions?

• Reach out to us at john@charcoalpyramid.com — we’re here to help.